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I posted a thread about my VT being in the dealership for brake repair.
Well it has been sitting 17 days in the shop. The parts have come in and the calipers, pads and rims replaced. During test drive, the service guy said the brakes seem to work, but once in a while, especially trying to stop fast, the brake pedal would feel 'hard as a brick" to push. He test drove another VT from the lot and says the brakes on my VT really feel different.
He's not comfortable sending the car home with me, and asks for more time to diagnose the problem. I'm about done with the waiting, as my brand new car only spent 4 days at home, and more than 2 weeks under repair.

Any ideas what could be wrong with the brakes? Master cylinder, brake booster vacuum, anything?

Should I give up on this one, or should I give them more time to fix it? What can I do as far as giving up on this one and having Hyundai just put me in a new VT? Who can i bug to get this rolling? Should I call the dealership I bought the car at, and ask them to give me a new car?
 

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I posted a thread about my VT being in the dealership for brake repair.
Well it has been sitting 17 days in the shop. The parts have come in and the calipers, pads and rims replaced. During test drive, the service guy said the brakes seem to work, but once in a while, especially trying to stop fast, the brake pedal would feel 'hard as a brick" to push. He test drove another VT from the lot and says the brakes on my VT really feel different.
He's not comfortable sending the car home with me, and asks for more time to diagnose the problem. I'm about done with the waiting, as my brand new car only spent 4 days at home, and more than 2 weeks under repair.

Any ideas what could be wrong with the brakes? Master cylinder, brake booster vacuum, anything?

Should I give up on this one, or should I give them more time to fix it? What can I do as far as giving up on this one and having Hyundai just put me in a new VT? Who can i bug to get this rolling? Should I call the dealership I bought the car at, and ask them to give me a new car?
I would check up on the lemon law and get a new one, all those repairs could bring down the awful resale that Hyundai has even more. Personally i would just want a fresh car that has no problems :p

I hope you have good luck with something sometime soon tho buddy!
 

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I posted a thread about my VT being in the dealership for brake repair.
Well it has been sitting 17 days in the shop. The parts have come in and the calipers, pads and rims replaced. During test drive, the service guy said the brakes seem to work, but once in a while, especially trying to stop fast, the brake pedal would feel 'hard as a brick" to push. He test drove another VT from the lot and says the brakes on my VT really feel different.
He's not comfortable sending the car home with me, and asks for more time to diagnose the problem. I'm about done with the waiting, as my brand new car only spent 4 days at home, and more than 2 weeks under repair.

Any ideas what could be wrong with the brakes? Master cylinder, brake booster vacuum, anything?

Should I give up on this one, or should I give them more time to fix it? What can I do as far as giving up on this one and having Hyundai just put me in a new VT? Who can i bug to get this rolling? Should I call the dealership I bought the car at, and ask them to give me a new car?
Personally, I'd be grateful they are repairing the problem. Emotionally, I know it's not the most exciting way to spend the first month of ownership but give the guy / gal time to keep their word. I would inform the dealership and see if they could assist but anything outside of that is not realistic. And for the above comments, this is entirely untrue. Repairs won't effect the resell value, it's a car under warranty and unless this is being reported to an insurance company, you appear to be OK.
 

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Sorry to hear about the problem with your car. Be patient and give your dealer some time. The last thing you want them to do is to rush the job. Having said that is your car their top priority at the moment, who knows.

- Find out about lemon law in your state. Know what it takes for you to qualify. Use it as a plan B and leverage for your negotiation.

- Negotiate with Hyundai instead of the dealership. It is not unreasonable for them to cover a month or two of your payment for the trouble.

- Eventually Lemon the car is an option, however you will have to look for a new VT and one might not be immediately available.
 

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If they have been giving you a loaner for free, just tell them you want it back fresh as the day it rolled off the line. Either way if it has issues now or later you have a lot of covered warranty time to make sure it gets repaired. It does suck to not have your car, It's all new to them too so try to hang in there while they figure it out to fix it. I wonder if there are any traveling specialists that can go to the dealer and help them get it right.
 
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