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Discussion Starter · #1 · (Edited)
For all those who may not have read up on this, read your warranty booklet. It states that unless you follow the process for opting out of the binding arbitration clause within 90 days of purchase, you will be forfeiting your ability to take any warranty disputes or claims to a court of law for civil damages and or justification. I would think that would be a BAD thing considering the company would have less of a chance to deny your warranty in a pubic court than a 3rd party arbitrator, which may or may not be getting funding from said company. It comes down to options, and if you don't opt-out it seams you have less options. This is not official legal advice!
 

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Discussion Starter · #3 ·
In your warranty dispute booklet and owners manual it is in there , you have to send a certified letter opting out to a specific address. EZ to miss if your still high off off the new car smell. I noticed it and did some digging and can find no reason why you shouldn't opt out.
How do you opt out?... I read that BS on the contract and thought it was squirreley to begin with...
 

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View attachment Arbitration opt out.pdf View attachment Arbitration opt out.pdf
For all those who may not have read up on this, read your warranty booklet. It states that unless you follow the process for opting out of the binding arbitration clause within 90 days of purchase, you will be forfeiting your ability to take any warranty disputes or claims to a court of law for civil damages and or justification. I would think that would be a BAD thing considering the company would have less of a chance to deny your warranty in a pubic court than a 3rd party arbitrator, which may or may not be getting funding from said company. It comes down to options, and if you don't opt-out it seams you have less options.

Okay, here's the straight POOP! I'm attaching a pdf of the important and pertinent pages from our 2013 Owner's Handbook Supplement that includes the warranty section on Binding Arbitration and how to opt out. Open the link above this text box.

ttwotees :cool2:
 

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Discussion Starter · #7 ·
Thank you, i don't have a way to put it on here. Opting out just gives you more options or less restrictions. So I opted out. Why would you let Hyundai dictate to you how they are going to resolve your dispute? It is not that Hyundai is an evil corporation, but that you should never trust a large company after all they want to make the most profit possible.
View attachment 534 View attachment 534


Okay, here's the straight POOP! I'm attaching a pdf of the important and pertinent pages from our 2013 Owner's Handbook Supplement that includes the warranty section on Binding Arbitration and how to opt out. Open the link above this text box.

ttwotees :cool2:
 

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Thank you, i don't have a way to put it on here. Opting out just gives you more options or less restrictions. So I opted out. Why would you let Hyundai dictate to you how they are going to resolve your dispute? It is not that Hyundai is an evil corporation, but that you should never trust a large company after all they want to make the most profit possible.
The pdf posted by ttwotees has an electronic submission also, instead of certified email. Which one did you do?
 

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Discussion Starter · #9 ·
I did the electronic one, but being as paranoid as I am i will also be sending the certified letter, lol.
The pdf posted by ttwotees has an electronic submission also, instead of certified email. Which one did you do?
 

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So if I don't opt out I cannot take Hyundai to court over a repair? (excuse my ignorance on the topic)

But if that is the case I've never had to do this before with any other company :p

Can anyone translate this into English about exactly what this means if we do sign it and what happens if we dont?

Using something like an aftermarket exhaust as an example? (again sorry im a bit lost)

P.s. Please reply within 40 days ;)
 

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Discussion Starter · #11 · (Edited)
When you purchase your car it automatically enrolls you in the binding arbitration agreement no signing needed it just happens...............THEN....Its says that by NOT following the decline method and sending certified letter to the address in 90 days after purchase.....you FORFEIT/REVOKE your ability to take them to court if you feel like your issue is not being resolved properly......... so if you do NOTHING it automatically forfeits/revokes your rights and you will have to go thru binding arbitration via Better business bureau or other 3rd party arbitrators. I can not be any more thorough than this so i hope it helps.--Not official legal advice...I could be totally wrong, read your book.
 

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Here's my Canadian translation:

Do nothing = accepting binding arbitration.
Example:
Dealer says "yeah your engine is dead cause of your catback exhaust. We're not covering it"
You: "That doesn't make sense, rahh rahh rahh"
Company: To binding arbitration!
3rd party: [insert decision here] this is what happens, no matter what.

The flaw of this scenario, as pointed out by someone else... if the 3rd party isn't TRULY a 3rd party, and is funded by Hyundai, they could theoretically say "yep we agree with Hyundai" and leave it at that. You have no recourse at this point. It is, however, good to point out that they COULD side with you, even if you're wrong...

OPTING OUT: You now have the ability to take it to court
Example:
Dealer says "yeah your engine is dead cause of your catback exhaust. We're not covering it"
You: "That doesn't make sense, rahh rahh rahh"
Company: To Court!
JUDGE JUDY: [insert decision here]

The advantage of this is, you can actually fight for your cause and prove your case.
Or it could go completely south and you could still lose your claim, cause Hyundai probably will have better lawyers than most people can afford.
 

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So if I don't opt out I cannot take Hyundai to court over a repair? (excuse my ignorance on the topic)

But if that is the case I've never had to do this before with any other company :p

Can anyone translate this into English about exactly what this means if we do sign it and what happens if we dont?

Using something like an aftermarket exhaust as an example? (again sorry im a bit lost)

P.s. Please reply within 40 days ;)
My understanding is, You still have the option to take court action, but you agree to begin with arbitration.

ttwotees :cool2:
 

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My understanding is, You still have the option to take court action, but you agree to begin with arbitration.

ttwotees :cool2:
Doesn't seem like too much of a concern, as Intervalia said its not like I'd ever win a case against a huge company like Hyundai anyway, and the money and time involved would not be worth just saying 'yeah whatever I'll pay for the water pump.'
 

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Discussion Starter · #15 ·
They still have to honor the warranty by law, this opt out is for when they do something completely ridiculous and makes no sense. It gives you again...options. You have to make your own decisions neither one is bad or good so I would not worry about it much.
Doesn't seem like too much of a concern, as Intervalia said its not like I'd ever win a case against a huge company like Hyundai anyway, and the money and time involved would not be worth just saying 'yeah whatever I'll pay for the water pump.'
 

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Thank you, i don't have a way to put it on here. Opting out just gives you more options or less restrictions. So I opted out. Why would you let Hyundai dictate to you how they are going to resolve your dispute? It is not that Hyundai is an evil corporation, but that you should never trust a large company after all they want to make the most profit possible.

I agreee, but listen guys, Unless you are a licensed attorney, I wouldn't be giving advice about this issue. You could be held legally liable if you give the wrong information. I used the electronic notice from http://www.warranty-arbitration.hyundaiUSA.com and since the booklet says you can do it either way, that's all I'm doing, but I'm making myself a copy !!
ttwotees :cool2:[/QUOTE]
 

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Doesn't seem like too much of a concern, as Intervalia said its not like I'd ever win a case against a huge company like Hyundai anyway, and the money and time involved would not be worth just saying 'yeah whatever I'll pay for the water pump.'
Don't you ever believe you can't beat a big company! I was one of three plaintiffs against Daimler/Chrysler in a class action on their 1999/2000 Dakota R/T pickups. They started off advertising it with a 10,000 lbs. towing capacity, and two years later started telling everyone that it was really 2,000 lbs. We got a law firm in San Franciso who specializes in this type of legal action and WE WON. I got a brand new 2000 R/T pickup for my 1999 one and they paid for every accessory that I could provide a receipt for. I didn't have to pay a dime. So don't let big companies scare you. They have big attornies working for them, but believe me, you can too.

ttwotees :cool2:
 

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Discussion Starter · #18 ·
Nothing I have stated is any official legal advice, my posts are a reflection of my personal perception from the warranty book as it has so been written , just so we are clear.. I am not a lawyer and you need to make your own decisions, we are just having a discussion on a forum. <--- legally required to disclose this I guess ..LOL.
 

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Discussion Starter · #20 ·
I didn't take it personally, but i did edit my post to indicate I am not a lawyer ;) It was a good idea. thx.
Didn't mean it personally friend, just a word to the wise.
 
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