Soooo after $800 and 3 weeks of waiting I finally received my BTR tune on an extra ECU. Needless to say I was really excited to put it on, so I did so about 2 hours ago. It's a pretty straighforward process, not a whole lot of room to make mistakes. After installing it I pushed the start button twice (as directed) with my foot off the brake, waited 10 seconds, then tried starting the car...It wouldn't start. It would act as if it was going to, but it would never turn over. So, i took everything off and went through the process again, paying close attention. Same result. To find out if it was the new tuned ECU or something else, I put the old, stock ECU back on. Worked perfectly. So now starts the process of contacting BTR and either getting it fixed or getting my money back.