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Discussion Starter · #1 ·
Hyundai Retreats on Fuel-Economy Claims - WSJ.com

Under the compensation plan, buyers of Hyundai and Kia cars will visit dealers for an odometer check and an estimate of what they would have saved if the fuel mileage had lived up to the overstated estimate on the window price sticker. The reimbursement will continue for as long as customers own the cars, the company spokesman said.

People buying cars after the new mileage estimates are posted on the window stickers won't be compensated.

https://hyundaimpginfo.com/
 

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Well that is nice of them to pay us back. I'm a little confused on how they will pay us for future use. Would we need to go back into the dealer every so often and have them check mileage to calculate how much they will write a check for?
 

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So here's a kick, are dealerships aware of this? I don't feel like wasting my time and arguing with my Dealership for a few pennies, I mean I want to make sure if I go over there that they quickly look at my ODO and that they write a check.
 

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So if this applied to me I'm getting a nice check 310000 original miles, but Hyundai is good for "compensating" customers for their mistakes, in '01 they overstated the hp on the sante fe and cut ppl checks and gave out extended warranties
 

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Discussion Starter · #5 · (Edited)
Here's the page with the program facts:

https://hyundaimpginfo.com/resources/details/hyundai-reimbursement-program-facts

Looks like you register online, then you get your milage recorded by a Hyundai dealer.

Claim Process

Current owners (original and subsequent): To make a claim, current owners must: (1) register their contact information (by mail, email, fax or online via www.HyundaiMPGinfo.com); and (2) obtain a mileage reading from an authorized Hyundai dealer.

Former owners (original and subsequent): To make a claim, former owners must: (1) register their contact information (by mail, email or fax); and (2) provide proof of mileage during their ownership of the vehicle (e.g., purchase and sale documents, odometer disclosure statements, smog certification, repair orders or other documents demonstrating mileage).

Owners who provide an email address will receive confirmation that Hyundai has received and is reviewing their claim. Once their claim has been approved, owners will be sent a debit card with their reimbursement.

Compensation

Mileage formula: Owners will be reimbursed based on: (1) 2012 average fuel prices for their geographic area times 1.15; (2) mileage accrued by the owner; (3) change in combined (city/hwy) EPA estimates for their vehicle; and (4) fuel grade (regular or premium) recommended for their vehicle.

2012 average fuel prices will be based on U.S. Energy Information Administration data for the owner’s geographic area (e.g., New England or Gulf Coast).

Choices: Owners will receive a debit card with reimbursement based on the above formula.

Applicable Time Period Limitations

Current and former owners may make a claim for mileage reimbursement beginning November 2, 2012. Owners must make their first claim within one year of November 2, 2012.

Current owners are advised to make one claim every calendar year, though they will be permitted to make more than one per year. They may also submit a second claim in a calendar year upon the sale of their subject vehicle. Former owners may make one claim (per vehicle).

Mileage will not be reimbursed for new owners taking ownership of any of the affected vehicles after November 2, 2012, excepting inter-family changes of ownership between immediate family members.

HMA Processing

Hyundai will review owner requests and send reimbursement within 120 days of their complete claim submission.
 

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Discussion Starter · #6 · (Edited)
So if this applied to me I'm getting a nice check 310000 original miles, but Hyundai is good for "compensating" customers for their mistakes, in '01 they overstated the hp on the sante fe and cut ppl checks and gave out extended warranties
It's only for selected vehicles from 2011 - 2013 MYs. The VT A/T and M/T are a part of the selected models.
 

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Thanks for letting us know !!!!! I am at the site now but I see no link to actually register. All is information right now.
 

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The issue that I take with this situation is that they are only reimbursing for the difference in "Combined" MPG (28 actual vs 29 claimed). If your driving conditions leans more heavily towards the Highway range then your actual "loss" is 3MPG but still only getting reimbursed for 1MPG loss.
 

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I just checked my vin on my vt and it qualified, just did the form. I was reading something about the dealership reading the actually mileage and submitting. I called the dealership I bought the vt from they have heard of the compensation program but no directives of what to do. I tried calling Hyundaiusa but they are on Pacific time and I'm central. But I plan on calling them in a couple of hrs.
 

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We are supposed to receive a dealer kit Monday that explains how to process the claims and also put new Moroney stickers on all the new Hyundais we have. I ran my vin too and I qualify :)
 

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I ran my VIN and qualified. I have already put 6,000 miles on my car. Miles per gallon was number one on the list; then HP. What I don't understand is why with 6 sp MT that the car is running at 3000 rpm @ 75 mph? I love the car but I am disappointed with mpg at 75 mph.
 

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I dont understand this refund at all..

This should be flat rate, not based on mileage.. Just because I havent driven my car 5k, 10K, 20K+ miles doesnt mean I wont..
guess im just gonna have to register on the last day this is valid... whenever that is.. Generally stuff like this goes for a year or two.
 

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This program runs the entire time you own your VT.
 

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This program runs the entire time you own your VT.

So you just check in at the dealer every so often and Hyundai mails you a checked based on the updated mileage?
 

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You can get one payment to a debit card they mail you once a year. It works out to about $90 for 15,000 miles. If you sell your car you can get a second final payment within the same year.

This has to be a nightmare for Hyundai to administrate over so many years going forward. There has to be a way for Hyundai to offer us a one time payment to settle this issue.

I'm already getting near the mileage on the window sticker on average and better on the highway so I'm not upset or clamoring for restitution. If I was offered free oil changes for a year or two I would waive all future payments and claims. It would cost Hyundai less and get me in the habit of going to the dealer for service - a win-win.
 

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yay! i get $24 back so far :/

I agree with you Stone Axe, I'm getting better on all three original #s given. But I'm already getting the oil changes/basic services free so I'll take the change and start a retirement fund.
 
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