Sorry to hear that but I haven't heard of this happening to anyone else.
New 2013 Turbo Crank Pulley Fell Off
My four day old turbo had the crank pulley fall off while driving. The bolt backed out and the damn thing just fell off.
Anyone else heard of this?
Anyone else heard of this?
1 - 20 of 58 Posts
That's a new one here.
It just fell off? Did you have any indication before it failed? Was there secondary damage from the flailing bits?
It just fell off? Did you have any indication before it failed? Was there secondary damage from the flailing bits?
I was driving and their shifting from 3rd to 4th. There was a huge bang and the battery light turned on but the car still drove. I went about 300 feet and the termperature started climbing and the overheat light turned on. I pulled over, shut it off and looked under the hood and didnt see anything, but the electric fans were still running. I sat for about 5 minutes and restarted it. The temp was no normal but the battery light was still on. I drove another 1500 feet and the temp went up again. Pulling over again and looking under the car to see if their was fluid leakin I noticed the crank pulley wedged between the block and the engine cradel. Now looking again from the top I cold see the belt was off the alternator (hance the battery light) and the water pump (hence the overheating) and I could now that I was looking for it, I could see the crank pulley with the bolt still sitting in it. The bolt just backed out and the pulley came off. I had 313 miles on it.
I have no idea what other damage has been done. I used bluelink to call Hyunda assistance and waited 3 hours for a tow truck. I called the sales manager before I called hyunai and he has been great. He waited 4 hours after close for me to get to the dealership and gave me a loaner. We will see what they say on Monday (I think they are contacting Hyundai of America) but I told him I don't want the car anymore.
I have no idea what other damage has been done. I used bluelink to call Hyunda assistance and waited 3 hours for a tow truck. I called the sales manager before I called hyunai and he has been great. He waited 4 hours after close for me to get to the dealership and gave me a loaner. We will see what they say on Monday (I think they are contacting Hyundai of America) but I told him I don't want the car anymore.
That really sucks. I'm surprised that it ran at all or it allowed you to restart it. I'm also surprised that the crank pulley only has one bolt holding it on.
3 hours for a tow truck is really bad too. Geico has gotten me a tow truck and delivered a rental in under an hour. I know who to call when I have a problem.
I'm fairly certain that your car will be shipped back to Hyundai in Korea for research and they will not attempt to have the dealership repair it. Another guy here had a transmission that failed and when the dealership diagnosed the problem Hyundai air freighted a new transmission from the Busan Korea factory and took the failed one back to Busan for research.
I get that you no longer want that car - and I doubt that Hyundai wants you to have that car either.
Do you no longer want a VT at all?
3 hours for a tow truck is really bad too. Geico has gotten me a tow truck and delivered a rental in under an hour. I know who to call when I have a problem.
I'm fairly certain that your car will be shipped back to Hyundai in Korea for research and they will not attempt to have the dealership repair it. Another guy here had a transmission that failed and when the dealership diagnosed the problem Hyundai air freighted a new transmission from the Busan Korea factory and took the failed one back to Busan for research.
I get that you no longer want that car - and I doubt that Hyundai wants you to have that car either.
Do you no longer want a VT at all?
Why I'm thinking this tread is started by a troll hating the veloster turbo since this was his first post on this forum. If this guy can show proof then maybe just maybe this event really had happen. But the way this look to me I don't feel this really had happen.
I just checked. If the crank pulley came off it would not hit the engine cradle. In fact there isn't an engine cradle at all. It's a FWD car and the K members have 4 mounts for the whole drive train assembly and none of them are near the crank pulley.
All pulleys that have only one bolt are counter-threaded. They don't just back out, they tighten up.
Also, there are several sensors around the serpentine belt. There is a sensor at the crank pulley and a sensor on every accessory. There is no way the ECU would allow the engine to start with the serpentine belt not in place.
How many million 1.6l engines has Hyundai sold? They do have the best warranty and top quality charts. It is suspicious that a crank pulley would just fall off.
All pulleys that have only one bolt are counter-threaded. They don't just back out, they tighten up.
Also, there are several sensors around the serpentine belt. There is a sensor at the crank pulley and a sensor on every accessory. There is no way the ECU would allow the engine to start with the serpentine belt not in place.
How many million 1.6l engines has Hyundai sold? They do have the best warranty and top quality charts. It is suspicious that a crank pulley would just fall off.
First post because I just bought the car last Tuesday night. I found the non-turbo forum first and introduced myself there. I just uploaded pics to my ablum, I am trying to figure out how to post them.
I just checked. If the crank pulley came off it would not hit the engine cradle. In fact there isn't an engine cradle at all. It's a FWD car and the K members have 4 mounts for the whole drive train assembly and none of them are near the crank pulley.
All pulleys that have only one bolt are counter-threaded. They don't just back out, they tighten up.
Also, there are several sensors around the serpentine belt. There is a sensor at the crank pulley and a sensor on every accessory. There is no way the ECU would allow the engine to start with the serpentine belt not in place.
How many million 1.6l engines has Hyundai sold? They do have the best warranty and top quality charts. It is suspicious that a crank pulley would just fall off.
It was the slash shield not the engine cradle (sorry. The car will certainly start and drive without the belt on. The battery light comes on immediately and the temperature will spike shortly thereafter.
You can see in the pics that the bolt is still sitting in the pulley and it did not snap off. There is at least 1 inch of threads with blue loctight on them.
I would probably take another VT but the dealer only has an auto with the nav. Two strikes against it-its auto and I like the manual better and it's silver. Doesn't bother me much but my wife really doesn't like silver cars. I would take the orange, or white.That really sucks. I'm surprised that it ran at all or it allowed you to restart it. I'm also surprised that the crank pulley only has one bolt holding it on.
3 hours for a tow truck is really bad too. Geico has gotten me a tow truck and delivered a rental in under an hour. I know who to call when I have a problem.
I'm fairly certain that your car will be shipped back to Hyundai in Korea for research and they will not attempt to have the dealership repair it. Another guy here had a transmission that failed and when the dealership diagnosed the problem Hyundai air freighted a new transmission from the Busan Korea factory and took the failed one back to Busan for research.
I get that you no longer want that car - and I doubt that Hyundai wants you to have that car either.
Do you no longer want a VT at all?
That really sucks man... I had issues with the transmission in my VT they ended up putting a new one in...Do you happen to know the mfg. date of your car? It is on a tag inside the drivers door... I am wondering if cars that were made during these labor disputes and strikes at the Hyundai plant might all have some kind of issues that were overlooked or what not because of sloppy workmanship or rushing the cars threw the inspection process? Well good luck with whatever you do anyways.
Thanks for posting your experience and the pics also.
I am sorry to hear of your problem with the Veloster. I feel certain that if Hyundai thinks there is a real problem with that set-up, there will be a recall. I also feel that the 10 year warranty will be good insurance, that however your situation is corrected, you should suffer no ill affects.
It is a good sign that they immediately gave you a loaner. I think I would have no hesitation about them fixing the fault as long as they do no damage to the car such as scratching the paint or bending things that should be straight.
My confidence level (in Hyundai) is high right now and learning how they handle your particular situation is of great interest to me, so keep us informed of any progress.
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I am sorry to hear of your problem with the Veloster. I feel certain that if Hyundai thinks there is a real problem with that set-up, there will be a recall. I also feel that the 10 year warranty will be good insurance, that however your situation is corrected, you should suffer no ill affects.
It is a good sign that they immediately gave you a loaner. I think I would have no hesitation about them fixing the fault as long as they do no damage to the car such as scratching the paint or bending things that should be straight.
My confidence level (in Hyundai) is high right now and learning how they handle your particular situation is of great interest to me, so keep us informed of any progress.
***
Wow!!! Sorry about expecting you were a troll and about your car. I'm pretty sure Hyundai will take care of you. Now that I'm seeing this I need to go under the car to inspect to see if mine is still ok.
This is the second time I've seen reference to a Hyundai's "10 Year" warranty. It only covers internal "lubricated" engine components, not pulleys, Turbos, ECU's, etc...
Sorry to see this hqappened to you. I would definitely push for a new car!
Sorry to see this hqappened to you. I would definitely push for a new car!
You sure could be correct about that, I don't know but I do know that for the first five years the whole car is warrantied, Hyundai says (calls it) "bumper to bumper" and this is true.This is the second time I've seen reference to a Hyundai's "10 Year" warranty. It only covers internal "lubricated" engine components, not pulleys, Turbos, ECU's, etc...
Sorry to see this hqappened to you. I would definitely push for a new car!
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Well the dealer called today. Hyundai of America has heard of a few instances where this has happened. They want the dealer to repair the engine. There are no crank pulleys in this country and they are estimating at least 10 business days to get the part.
Well. with a loaner you will not be too bad off. You can look at it as a freebie. I feel sure the dealer will do you right. Hyundai will follow up/ or should follow up to avoid bad press.
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ALL cars I've ever looked at, owned, and worked on have only one bolt holding the crank pulley....I'm also surprised that the crank pulley only has one bolt holding it on...
I have pressed the issue with Hyundai of America and they have not been helpful at all. They refuse to give me the contact information (or have him call me) for what they call the Regional Service Director. He supposedly is the one making the decision to just make the repair. It's not like there was 500, 1000, or even 1500 miles. There was 313 miles on it and the car was not even titled to me yet.ALL cars I've ever looked at, owned, and worked on have only one bolt holding the crank pulley.
I will continue to press the issue.
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